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Import an audio file

Create a meeting from a recorded audio or video file, then create the minutes once its transcript is ready.

  • For: All members
  • About 4 min

What you need

  • Have the recording on your computer (MP3, WAV, M4A, MP4 and more, up to 100 MB per file).
  • Check that the file is no longer than the transcription time left this month.

Steps

Choose Import audio file under Import

Step 1 of 7

  1. TipA transcript file such as VTT is imported with Import transcript in the same menu.

When you finish

The file’s audio becomes a transcript, and you choose a template and create the minutes as for a recording.

If something does not work

The file cannot be imported

If it says This file is too large. Please choose a smaller file. use a file smaller than 100 MB.

If it says Unable to read this file. Check that it contains text and uses a supported format and encoding. check that the file is AAC, AIFF, AMR, ASF, FLAC, MP3, OGG, WAV, WebM, M4A or MP4, and not empty.

If it says Your session has expired. Please sign in again. sign in again; if it says The service is busy. Please try again later. try again a little later.

Not enough transcription time to import the file

If this month’s transcription time is used up, audio files cannot be imported. If some is left but the file is longer, it cannot be imported either, and the message shows the minutes needed and the minutes left.

Use a file that fits in what is left, or ask your organization admin to add time. To check what is left, see Check what is left this month and your AI credits.

“The connection was lost” appeared

This screen cannot tell whether the import finished. Press Back to meetings, check that the meeting was not created already, and import again only if it was not.

“The recording could not be transcribed” appeared

This meeting has no transcript, so no minutes can be created from it. A file with no speech in it shows this too.

Press Back to meetings and import the audio file again.

“Import audio file” is missing or Import cannot be pressed

Import audio file is in the menu only where the organization can import audio files. Ask your organization admin if you need it.

Without a seat, Import cannot be pressed; the reason is shown under the button.

Related guides

Next step

Create your first meeting minutes

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Import an audio file | GIJITO