Import a transcript file

Create a meeting from an existing transcript file, then continue to creating the minutes.

For: All members
About 3 min

What you need

Have the transcript file on your computer (VTT, SRT, TXT, DOCX or Markdown).
Transcript import must be available in your organization (then the Import menu has Import transcript).

Steps

Choose Import transcript under Import

Step 1 of 6

TipA recorded audio file is imported with Import audio file in the same menu.
CautionIf it says This file is too large. Please choose a smaller file., choose a smaller file.
TipA file without times can be imported too.
WhyWho can see the meeting depends on where it is saved.
WhyWriting the purpose and premises can make the minutes more accurate.
TipIf the folder it is saved to has a background, the box already holds it.
CautionThe button cannot be pressed while the file, the title or the folder is missing, or without a seat.
TipTo work in another tab meanwhile, press Notify me when it is ready and allow notifications when the browser asks.
TipTo create them later, open the same meeting from the meeting list (a document icon is in front of its name).

When you finish

The file’s transcript becomes a meeting, and you choose a template and create the minutes as for a recording.

If something does not work

Import transcript is missing or cannot be pressed

Import transcript appears only when transcript import is available in your organization. Where audio file import is not available either, there is no Import button at all. Ask your organization admin if you need it.

Without a seat, Import cannot be pressed, and the reason is shown under the button. If Reload appears, press it to load again.

If the import screen says Transcript import isn't available for your organization yet. Ask your organization's administrator if you need it., ask your organization admin too.

It says the file cannot be read

If it says Unable to read this file. Check that it contains text and uses a supported format and encoding., check that the file is VTT, SRT, TXT, DOCX or Markdown and has the spoken text in it. If the message gives a line number, check that line of the file.

Save a text file again with UTF-8 encoding, then choose it again.

If it says This file is too large. Please choose a smaller file., use a smaller file.

“The connection was lost” appeared

This screen cannot tell whether the import finished. Press Back to meetings, check that the meeting was not created already, and import again only if it was not.

It says the feature is paused or unavailable, and the file is not imported

If it says This feature is temporarily unavailable. Please try again later., try again a little later.

If it says This feature or folder is unavailable. Please check your permissions., check that you can use the folder you chose, and ask your organization admin if unsure.

If it says The processing service is unavailable. Ask your administrator to check its configuration., pass the message on to your organization admin. If the fields can no longer be used, press Back to meetings and check whether the meeting was created.

If it says Your session has expired. Please sign in again., sign in again; if it says The service is busy. Please try again later., try again a little later.

The audio cannot be played on the minutes screen

A meeting made from a transcript file has no audio, so it says No audio is available for this meeting. Check the content in the transcript.

Next step

Create your first meeting minutes

Back to Help Center

What you need

Steps

When you finish

If something does not work

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