Install the desktop app and sign in
Install the GIJITO desktop app on your computer and sign in with the same account you use in the browser.
- For: All members
- About 5 min
What you need
- In the app you sign in with the same account you use for GIJITO in the browser.
- The macOS version runs on a Mac with Apple silicon (M1 or later) and macOS 14.2 or later; the Windows version runs on a 64-bit (x64) PC with Windows 11; the Ubuntu version runs on a 64-bit (x64) PC with Ubuntu 22.04 or 24.04.
Steps
Press Desktop app
TipOn the GIJITO website (gijito.com), “App” in the menu at the top opens the same page.
TipThe first time you open it, macOS asks whether to open it: choose to open it.
WhyAn account that has only ever signed in with Google or Microsoft has no password set.
TipIf you sign in with a password and belong to several organizations, Please choose an organization appears: press the organization to use.
CautionIf this page opened although you did not press the button in the app yourself, press “Decline”.
TipIf you belong to several organizations, you can choose the one to use under “Organization”.
CautionIn Chrome’s question “Cancel” may be selected, so press “Open GIJITO” rather than the Enter key.
TipIf no question appears, or you closed it, press “Open GIJITO” on this page.
The first time you record, a Mac asks you to allow the microphone and system audio recording, and Windows asks you to allow the microphone. Allow them all. Ubuntu does not ask. If you did not, “Fix missing audio or interrupted recording” explains how to put it right.
When you finish
The app opens Meetings, and you stay signed in after you close the app.
If something does not work
The browser does not go any further
Press Continue with Google or Continue with Microsoft in the app again to start over.
You pressed “Cancel” and the app did not come back
“This request has expired” appears
The confirmation in the browser has a time limit. Go back to the app and press Continue with Google or Continue with Microsoft to start again.
The browser shows another account than the one you want
Press “Use a different account”: this browser signs out of GIJITO and the sign-in screen opens. Sign in with the account you want, and you come back to the confirmation.
You cannot sign in with an email address and password
If The email address or password is incorrect. appears, check that they are the same as in the browser. An account used only with Google or Microsoft has no password, so sign in with Continue with Google or Continue with Microsoft.
If you forgot the password, press Forgot your password? and the reset page opens in the browser. “Reset your password and sign in” explains the rest.
Related guides
Record an online meeting
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