Check your recording environment

For each kind of meeting, the browsers and apps you can use, and what to check before you record.

For: All members
About 3 min
Chrome / Edge

What you need

You know which computer and which browser you will use for the meeting.
You know whether you want to record the other side of an online meeting or the people in the same room.

Choose the kind of meeting by whose voices you want to record

When you start recording, you choose one of three under Meeting type (see the picture). Online meeting records the other side and your own voice, In-person meeting records everyone in the room, and Listen only records only the other side.

Use Chrome or Edge to record the other side

The other side of an online meeting is recorded as the sound your computer plays (PC audio). The browsers in which GIJITO can record PC audio are Chrome and Edge.

In other browsers, such as Safari or Firefox, use In-person meeting (recording with the microphone).

Connect the other side (PC audio)

With Online meeting and Listen only, before you record you choose the meeting’s tab or the meeting app’s window in the browser’s share dialog, turn on sharing the audio, and share.

When you share a meeting app’s window, notifications and other apps’ sounds may be recorded too.

The Browser tab and Desktop app buttons on the picture switch between the two cases (here “Desktop app” means the meeting’s app on your computer). The full steps are in “Record an online meeting”.

① Choose the tab with your meeting → ② Turn on audio sharing → ③ Share

Prefer not to share every time? The desktop app records your PC’s audio without this step. See the desktop app

An example in Chrome’s share dialog

Record voices in the room with In-person meeting

In-person meeting records everyone in the room with the computer’s microphone or one you plug in. Before you record, allow the browser to use the microphone.

In-person meeting also works in browsers other than Chrome and Edge. The full steps are in “Record an in-person meeting”.

Use Listen only to leave your own voice out

Listen only records only what you hear from your speakers or earphones; your own voice is not recorded.

With Online meeting, GIJITO uses the microphone itself, so your voice is recorded even when you mute yourself in Teams, Zoom, Google Meet or another meeting app. If you do not want your voice recorded, choose Listen only.

When Online meeting cannot use the microphone, it switches to Listen only by itself and the screen says your voice will not be recorded. How to fix this is in “Fix missing audio or interrupted recording”.

Record with the desktop app

You can also record with GIJITO’s desktop app (the GIJITO app you install on your computer). In the app there is no browser share dialog and no question from GIJITO: the app connects the other side and your microphone.

The first time you record, allow it when your computer asks for permission. The Ubuntu app does not ask. If you did not, the fix is in “Fix missing audio or interrupted recording”; which computers the app runs on and how to install it are in “Install the desktop app and sign in”.

Stay connected and keep the screen open while recording

Stay connected to the internet while you record and until the transcript has been saved after you stop. While the computer sleeps, no audio is recorded.

If you go from the recording screen to another screen while recording, the recording ends (you are asked first).

When you import an audio file, keep the page open until the upload has finished. After that, the transcription goes on even if you leave the screen.

When you finish

You know, for each kind of meeting, which browser or app to use and what to check before recording.

If something does not work

The sharing dialog has no audio option

When you choose a meeting app’s window, the audio option may be missing, depending on the browser and the computer. Open the meeting in the browser and share that tab.

The desktop app records without the share dialog. When your organization uses the notetaker bot, you can also invite the bot to the meeting (“Invite the notetaker bot to an online meeting”).

The microphone is unavailable or recording stops partway

Check how the microphone is connected, the browser’s permission and the internet connection. The fix that matches the message on the screen is in “Fix missing audio or interrupted recording” and “Recording stopped or was interrupted”.

Next step

Record an online meeting

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