Change your password
While signed in, set a new password in General in your settings. Your other devices then have to sign in again.
- For: All members
- About 3 min
What you need
- You know your current password (if not, sign out and reset it from Forgot your password? on the sign-in page).
- If you sign in only with a Google or Microsoft account, there is no password to change.
Steps
Press Settings from the icon at the top right
TipAn account that signs in only with Google or Microsoft has no such button.
TipA password that cannot be used gets a red line saying why while you type it.
CautionIf a meeting is being recorded on another device, that recording stops, so change the password after the recording ends.
In Organization administration, the same Change password is under Account in the account menu at the top right.
When you finish
Your password is changed: this device stays signed in, and your other devices have to sign in again.
If something does not work
“The current password is incorrect.” appears
A red line under the new password keeps you from going on
As the red line says, these passwords cannot be used: shorter than 8 characters, one character or one run repeated, only consecutive characters or keys next to each other (for example 12345678, qwertyui), the same as the part of your email address before the “@”, or the same as your current password.
Whether it is the same as the part before the “@” is known only when you press Change password. If Passwords don't match. appears, enter the same password again in New password (confirm).
It says the password cannot be changed for now
After 10 wrong current passwords in a row, the password cannot be changed for a while. Failed sign-ins on the sign-in page count too. The screen gives how long to wait.
To change it without waiting, sign out and reset it from Forgot your password? on the sign-in page. A reset starts the count again.
Another device went back to the sign-in page
When the password changes, your other computers, phones, other browsers and the desktop app have to sign in again. Sign in with the new password.