Connect your accounts on external services
In Connectors in your settings, connect your own accounts on services such as Backlog, Jira, Slack and Google Drive, so you can send approved minutes to them.
- For: All members
- About 4 min
What you need
- Your settings show Connectors (it is not shown when your organization uses no external service).
- You have an account on the service you connect (a Backlog space, a Jira site, a Slack workspace and so on).
Steps
Press Settings from the icon at the top right
TipThe last line of Send to on approved minutes (Manage connections or Connect external services) opens this too.
TipThe space’s domain alone (for example team.backlog.com) is fine too.
WhyThere is no API key or token to enter.
TipAuthorise in Backlog cannot be pressed until “Connects to:” appears under the field.
In the GIJITO desktop app, the permission page opens in your browser. Once you allow it there, Connectors in the app updates by itself. A Jira account used on several sites cannot be connected in the app, since it offers no choice of site and shows an error: connect it in GIJITO in your browser.
When you finish
Connection configured shows beside the service you connected, and you can send to it from Send to on approved minutes.
Accounts you can connect, and where you send
Each service can have one connected account. To switch accounts, disconnect and connect again.
A connection and its credentials belong to the person who connected it. The project to create issues in (Destination project), the channel to post to (Channel) and the folder to save to (Folder) are not chosen here: you choose them on the send screen each time.
Reconnect
When a connection can no longer be used, Reconnect required or Not connected shows beside the service, with a line saying why under it. Press Reconnect account and allow the connection again, the same way as when you connected. Backlog does not ask for its URL again.
Until you reconnect Backlog or Jira, you can still hand items over as a CSV file from Send to. See “Send to Backlog or Jira”.
Disconnect
Press Disconnect on the service’s row, then Disconnect again in the confirmation. Issues already created and the send history stay, and you can connect the same account again later.
Services in the list
The list shows only the services your organization uses. Besides Backlog, Jira, Slack and Google Drive, it may also show Notion, Zoho CRM and Dropbox.
A service your organization does not use is shown neither in the settings nor in Send to. If a service you had connected can no longer be used, it shows Destination disabled and only Disconnect is possible.
If something does not work
There is no Connectors section, or no “Connect an account” button
When your organization uses no service, Connectors itself is not shown. To use one, ask your organization’s administrators.
A service whose row says “(service) cannot be connected in this environment yet.” cannot be connected now. Without a connection, My item list and Copy items still work.
Pasting the Backlog URL does not let you go on
Opening Connectors shows “The connection could not be completed”
In a browser, the page you return to after allowing shows no result; open Connectors in the settings to see this message and its reason.
It appears when the permission was cancelled, the steps took too long, or the address entered does not match the place you allowed. Check the reason and start over.
If it keeps appearing: Please try again shortly, and contact your administrator if it keeps happening.
It says an account is already connected
An account is already connected for this service. To use another account, disconnect the current one first.
The list cannot be loaded
If Could not load settings. Check your access and connection. appears, press Reload beside it.
Related guides
Send to Backlog or Jira
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